F.A.Q.'S
Is your answer to your question not listed? Then feel free to contact us so we can help you quickly.
1
Can you customize the food tours to fit dietary restrictions?
Our tours can accommodate multiple dietary requirements such as vegetarian, pescatarian or no red meat. We can also cater for food allergies such as celiac disease, nuts or shellfish. Taking part always remains entirely at your own risk. When booking the tour, you will be asked to specify what applies to you and feel free to ask us any questions about this. Unfortunately, our tours are not by standard suitable for a vegan lifestyle or people with lactose intolerance. However, this can be arranged for an additional fee. Please contact us for this.
2
Will the tours go ahead in bad weather?
The tours will go ahead in any weather unless there is a so-called 'code orange' warning issued by the Dutch weather institute KNMI. In case of such a cancellation, we will try to offer an alternative date and if that is not possible in your case, you will receive a full refund.
All tastings on The Grand Dutch Food Tour will take place indoors in case of bad weather, on the Jordaan Dutch Food Tour this applies to 2 out of 4 tastings. For private and tailor-made tours, this varies from time to time.
For the canal tours, we use comfortable boats that can be fully roofed and have heating.
3
What is your cancellation policy?
Our public tours can be cancelled free of charge up to 48 hours before the start of the tour and for private and tailor-made tours it is 7 days (168 hours) before the tour start with the exception of non-refundable charges with third parties such as boat companies or restaurants. Also, for private tours the cancellation conditions can be changed unilaterally by us. You can find all our terms and conditions of sale here.
4
What is your maximum group-size?
For the Grand Dutch Food Tour this is up to a maximum of 8 guests and for the Jordaan Dutch Food Tour it is 10. This makes our groups smaller than most food tour providers in Amsterdam who keep up to 12 guests per tour. It is possible on private and tailor-made tours to participate with more guests where we then make different groups and keep a maximum of 8 to 10 guests per guide.
5
Do I need to bring my tickets?
No, that is not necessary, we know you are coming
6
Can I give my ticket to someone else?
Yes, that's no problem. Please note that we may not be able to change any dietary requirements so please inform us as soon as possible.
7
How much walking is involved on the tours
It varies depending on the tour but on average it is between 2 and 3 kilometres (1.2 to 1.9 miles) on easy terrain. Most locations have an area where you can sit and between tastings you will walk and stand still for up to 20 minutes. As some of the tasting locations are in century-old buildings, you may encounter short , steep steps.
8
Which language is spoken on the tours?
All our regular tours are in English. For private tours Dutch is always possible and we offer the options of French, Spanish or German subject to availability.
9
Are the tours suitable for children?
Yes, the tour is suitable for young and old and we regularly host families. Dutch food is accessible and loved by most children. Due to the small groups and mostly quiet neighbourhoods we visit, our tours offer a pleasant and relaxed atmosphere for both parents and children. It is also possible to book a private family tour that suits your needs exactly.
10
Do you offer other tours than food tours as well?
Yes, absolutely! All our guides are incredibly experienced and we have numerous other wonderful private tours we can give you of Amsterdam like museum, history, architecture and canal cruises and we can even combine these with your food tour or make a multi-day program. Have a look for this at our Private and Cultural Tours page or send us an email.
11
Will I also learn about Amsterdam and its history on your food tours?
Among the things we are most valued for, are our highly experienced and knowledgeable guides who know the city and its history like the back of their hand. During the food tours you learn almost as much about Amsterdam as on a historical tour. But you also get to know everything about the role of Dutch food culture as well as the history of food and drink itself.
12
What happens if I am late for the tour?
If we notice that you are not there at the designated time, we will try to call you on the phone number you gave us when booking to see if you need help. Of course, we will also provide you with a phone number to contact us. The food tours always start with a tasting at the meeting point which gives you about half an hour of flexibility to join later.